To retain them, engage them
This matters, because if you supply support staff, it’s clear that the winners in your industry will be those who can rise to the challenge of attracting and retaining the greatest numbers of the right people.
Increasingly, your staff can pick and choose their employer, and that’s exactly what they’re doing; to be the winner, you need to be their employer of choice.
If you want to retain staff, you have to engage them, and that’s where Timegate is so powerful.
Using a smart phone, which, as we’ve said, is already in every employee’s pocket, you can provide your staff with a much richer and more rewarding work experience, keeping them informed on all aspects of their role, and letting them communicate effectively with their supervisors and the business.
With Timegate’s Diary function, for example, staff can get a full overview of their upcoming work schedule, and volunteer for available work, all at the touch of a button. This means you can deliver more of your contracted hours with your existing employee base. They can also immediately see their calculated pay for completed jobs, and raise a query if they spot a problem, all of which avoids the need for retrospective corrections.
The Document facility provides the user with instant access to company templates, policy documents, and even pay-slips, while the Messaging function gives smooth and seamless communication, all of which is logged.
This cutting-edge technology from Innovise means that even remote workers are no longer isolated, and can feel part of a well-informed and cohesive team.
This is already part of the ‘new normal’ in support services. It’s the minimum that staff expect, and they will go the companies that value them enough to provide it.
If that’s not you, then failure to tackle this issue now could be fatal to your business.
Talk to Innovise today, and make the decision to be the employer of choice in your industry.